Edit Dispatch

You can edit the details of a dispatch to update or correct the information recorded in GIO 2.

Initial considerations

• Editing dispatches is a feature available only to users with the Back Office profile.

• Editing will only be available for certain shipment statuses, as defined by the GIO Administrator.

To edit a dispatch:

1. On the main GIO screen, go to Physical shipments > Dispatches and click on the corresponding TAG, for example "Received".

2. In the shipment list, click the Edit icon for the shipment you want to modify.

3. You can also access shipment editing by clicking on one of the shipments in the dispatch list, then on the View dispatch screen, select Action > Edit shipment.

4. The information recorded for the dispatch will be displayed and the following fields will be enabled for editing:

In the General data section you can edit the QR Code, the Number of Packages, the Carrier and the Delivery Note of the shipment.

The Pickup data is not editable.

In the Recipient data you can change the Recipient, the name of the Person and the Address of the shipment.

The Observations of the shipment can be modified.

5. When you have modified the shipment information, click the Save button to confirm the changes.

6. If you prefer to discard the changes, click the Cancel button.

⚠️ Additional considerations

• GIO will record in the Audit the details of the changes made to the shipment.